PRIVACY POLICY

Last updates May 18, 2025

At LITERACY PARTNERS LLC (“Company” “we,” “us,” or “our”), your privacy is important to us and we strive to protect your privacy with utmost care and respect. This privacy policy describes how and why we might collect, maintain, protect, use, and/or share (“process”) your information when you use our services (“Services”) or website (“Website”), such as when you engage in obtaining education programs that we have designed, such as enrolling and attending classes, community workshops, and educational media through our Website.

This policy applies to information we collect:
– On this Website;
– In email, text, and other electronic communications between you and this Website;
– Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website; and
– When you interact with our advertising and applications on third-party websites and services, if those applications and advertising include links to this policy.

This policy does not apply to information we collect by:
– Us offline or through any other means, including on any other website operated by Company or any third party, including our affiliates and subsidiaries; or
– Any third party, including affiliates and subsidiaries, including any application or content (including advertising) that may link to or be accessible from or through the Website.

You voluntarily agree to use our Website and the Services herein. Please take your time to review this Privacy Policy as it will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please exit the Website and do not use our Services. If you still have any questions or concerns, please contact us at info@literacypartners.com.

1. PROTECTING YOUR INFORMATION. We process personal information when you visit, use, or navigate our Website and the Services, and the specific data we collect depends on how you interact with the Website and the Services, the choices you make, and the selections and features you use. We value your privacy and do not process sensitive personal information, nor do we receive any information from third parties. However, in specific situations and with specific categories of third parties, we may share information. To ensure the safety of your personal information, we have implemented both organizational and technical processes and procedures. However, please note that no electronic transmission or information storage technology is 100% secure. Therefore, we cannot guarantee that unauthorized third parties, such as hackers or cybercriminals, will not be able to defeat our security measures and collect, access, steal, or modify your information. Depending on your geographical location, you may have certain rights regarding your personal information, as stipulated by applicable privacy laws.

2. TYPES OF PERSONAL INFORMATION WE COLLECT. At Company, we collect personal information that you voluntarily provide to us in various ways. For instance, when you express an interest in learning about us or our Services, participate in activities on the Services, create an account, or contact us, you may choose to provide us with certain information. The personal information that we collect depends on the specific context of your interactions with us and the Services, the choices you make, and the selections and features you use. The personal information that we may collect includes but is not limited to the following:
• Names
• Phone Numbers
• Email Addresses
• Usernames
• Passwords
• Mailing Addresses
• Job Titles
• Contact Preferences
• Contact Or Authentication Data
• Billing Addresses
• Debit/Credit Card Numbers
• Information about your use of the Services, such as the products and features you use and how you interact with them
• Other information you choose to share with us, such as comments, suggestions, or feedback

Additionally, we may collect the following information from you:
• IP Address
• Geolocation
• Browser And Search Engine Information
• Device Information
• Visitor History
• Usage Of The Website
• Information Stored In Cookies, Pixel Tags, Or Web Beacons
• Analytical Data From Google Analytics and/or Google Adsense
• Any Other Additional Analytic Data That You Voluntarily Submit To The Website

3. PROCESS YOUR INFORMATION. We process your information for various reasons, which may include providing, improving, and administering our Services, communicating with you, ensuring security and fraud prevention, and complying with the law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
• To deliver and facilitate delivery of services to you.
• To respond to your inquiries/offer support to you.
• To send administrative information to you such as details about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders, including payments made through the Services.
• To enable user-to-user communications.
• To request feedback and to contact you about your use of our Services.
• To send you marketing and promotional communications.

Additionally, if you make purchases through our Website, we may collect the data necessary to process your payment, such as your payment instrument number and associated security code. We store all payment data securely with Kajabi, LLC and Kajabi Financial, LLC. You can find their privacy notice link(s) here: https://legal.kajabi.com/policies/privacy.

4. OPT-OUT. To opt-out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us at info@literacypartners.com. You will then be removed from the marketing lists. However, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience. With your consent, we may post testimonials on our Services that may contain personal information.

5. LEGAL BASES WE RELY ON TO PROCESS YOUR INFORMATION. We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

5.1 If you are located in the European Union, this section applies to you: Under the General Data Protection Regulation (“GDPR”), we may process your personal information to fulfill a contractual obligation. Additionally, in instances when we or a third party needs to use your personal information, we are legally permitted to process your personal information if there is a legitimate interest in doing so. These are:
1. The processing is necessary to comply with the law (not including contractual obligations).
2. The processing is necessary to prevent risk, fraud and protect someone’s life.
3. The processing is necessary to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
4. The processing is necessary for legitimate interests or the legitimate interests of a third party such as, testing out features and additional services, assisting with marketing, advertising, or other communications, providing product improvements, providing supports.

5.2 If you are located in Canada, this section applies to you: We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent).
5.3 In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• Collection is clearly in the interests of an individual and consent cannot be obtained in a timely way;
• For investigations and fraud detection and prevention;
• For business transactions provided certain conditions are met;
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim;
• For identifying injured, ill, or deceased persons and communicating with next of kin;
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse;
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province;
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records;
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced;
• If the collection is solely for journalistic, artistic, or literary purposes; or
• If the information is publicly available and is specified by the regulations.

6. WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION. We do not sell, trade, or otherwise transfer your personal information without informing you in advance. We also do not transfer your personal information internationally. We may share information in specific situations described in this section and/or with the following categories of third parties.
6.1 Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“Service Partners”) who perform services for us or on our behalf and require access to such information to do that work. For example, we may work with a company to host our website or help us analyze data. Our service partners will only use your information for the specific work they are doing for us and must keep your information private. We will ask our Service Partners to have privacy policies, but their use of your information is governed by their own policies, not ours.
6.2 Company Restructure. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6.3 Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

7. COOKIES AND OTHER TRACKING TECHNOLOGIES. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Our Website is hosted by Kajabi, which may contain Cookies in order to assist you navigate between pages efficiently, remembering your preferences and improving your experience when you access or use our Website. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out, visit https://legal.kajabi.com/policies/cookie-notice. For further information, please see Kajabi, LLC and Kajabi Financial, LLC’s Cookie Notice.

8. THE LENGTH OF TIME WE KEEP YOUR INFORMATION. We understand the importance of keeping your personal information safe and secure. We will only keep your personal information for as long as it is necessary for the reasons explained in this privacy notice. This may include legal or accounting requirements, but we will not keep your personal information for longer than 1 year. If we no longer have a legitimate reason to process your personal information, we will delete it or make it anonymous. If we are not able to delete it right away, we will securely store your personal information and keep it isolated from any further processing until we can delete it. This ensures that your information is protected and not used inappropriately.

9. SAFEGUARDING YOUR INFORMATION. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. YOUR PRIVACY RIGHTS. You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at info@literacypartners.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

In some regions, like Canada, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the contact section below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent as provided in Section 5.

11. CONTROLS FOR DO-NOT-TRACK FEATURES. We respect “Do Not Track” signals and do not track, plant cookies, or use advertising when a Do Not Track (“DNT”) browser mechanism is in place. However, we cannot guarantee that third-party services we use will honor DNT requests, so we encourage you to review their privacy policies for more information. Most web browsers and some mobile operating systems and mobile applications include a DNT feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

12. CALIFORNIA RESIDENTS’ SPECIFIC PRIVACY RIGHTS. If you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with our Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

Different States may implement different privacy laws that provide their residents with additional rights regarding our use of their personal information. To learn more about consumer privacy rights in other states and how to exercise them, please visit iapp.org.

13. CHILDREN’S ONLINE PRIVACY POLICY. Our Service(s) is not intended for or directed to users under the age of 16, and we do not knowingly or intentionally collect personal information from children under the age of 16 or other minors. Where appropriate, we take reasonable measures to determine that users are adults of legal age and to inform minors not to submit such information to the website or in response to advertisements. If you are concerned that personal information may have been inadvertently provided to or collected by us, please contact us immediately so appropriate steps may be taken to remove such information from our database.

14. UPDATES TO THIS NOTICE. We may update this privacy notice from time to time as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. WE ALSO RESERVE THE RIGHTS TO CHANGE, MODIFY, AMEND, SUSPEND, TERMINATE, OR REPLACE THIS PRIVACY POLICY FROM TIME TO TIME AND WITHIN OUR SOLE AND ABSOLUTE DISCRETION. IN THE EVENT WE CHANGE, MODIFY, AMEND, OR REPLACE THIS PRIVACY POLICY, THE EFFECTIVE DATE, LOCATED ABOVE, WILL CHANGE. YOUR CONTINUED USE OF THE WEBSITE AFTER A CHANGE IN THE EFFECTIVE DATE OF THIS PRIVACY POLICY CONSTITUTES YOUR MANIFESTATION OF ASSENT TO THE CHANGE, MODIFICATION, AMENDMENT, OR REPLACEMENT CONTAINED WITHIN. If you have questions or comments about this notice, you may email us at info@literacypartners.com or by post to:

7111 Santa Monica Blvd, Suite B130
Los Angeles, CA 90046

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please you may email us at info@literacypartners.com or by post to:

7111 Santa Monica Blvd, Suite B130
Los Angeles, CA 90046